Refund Policy | sportish.io

Effective Date: 25/03/2025

 At Sportish.io, we strive to provide high-quality sports news, highlight videos, fixtures, upcoming match details, player stats, and more. Our premium membership offers an ad-free experience to enhance your enjoyment.

 1. Subscription Refunds

We generally do not offer refunds for our premium membership fees, as users gain immediate access to the ad-free experience upon payment. However, refunds may be considered in the following cases:

Accidental Purchase: If you accidentally purchased a subscription and have not used any premium benefits, you may request a refund within 48 hours of purchase.

Technical Issues: If you experience persistent technical issues preventing you from accessing premium content, and our support team is unable to resolve them, you may be eligible for a partial or full refund.

Unauthorized Transactions: If you suspect unauthorized use of your payment method, please contact us immediately for assistance.

2. Refund Eligibility

To be eligible for a refund, you must:

Submit a refund request within 48 hours of the initial payment.

Provide proof of payment and details of the issue.

Not have excessively used premium features before requesting the refund.

3. No Refunds for Partial Usage or Change of Mind

We do not offer refunds for:

Partial use of a subscription period.

Change of mind after purchasing a subscription.

Downgrading from a premium to a free plan before the billing cycle ends.

4. Cancellation Policy

 You can cancel your premium membership at any time through your account settings.

 Cancellation will stop future billing but will not result in a refund for the current billing cycle.

 You will retain premium access until the end of your current subscription period.

5. How to Request a Refund

If you believe you are eligible for a refund, contact our support team at [email protected] with:

Your registered email and transaction details.

A brief description of the issue.

Any relevant screenshots or supporting evidence.

Our team will review your request and respond within 3 business days.

 6. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with an updated effective date.

 

For any questions or concerns, feel free to contact us at [email protected]

 Team Sportish